TEEVO – Privacy Policy

At TEEVO, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.

1. Information We Collect

When you visit or place an order on TEEVO, we may collect the following information:

• Full Name

• Phone Number

• Email Address

• Shipping/Billing Address

• City and Postal Code

• Order details and purchase history

• Payment-related information required to process your order

• Information you provide when contacting our customer support

• Device, browser, IP address, and website usage information

• Information collected through cookies and similar technologies

2. How We Use Your Information

TEEVO may use your information to:

• Process and deliver your orders.

• Confirm your orders through phone, SMS, WhatsApp, or email.

• Provide customer support.

• Process payments and refunds.

• Handle returns and exchanges.

• Contact you regarding your order.

• Improve our website, products, and services.

• Prevent fraud, misuse, or unauthorized activity.

• Send promotional messages, offers, or updates where permitted and where you have agreed to receive them.

• Comply with applicable legal and regulatory requirements.

3. Order & Delivery Information

When you place an order, we may share necessary information with trusted delivery/courier partners so that your order can be delivered.

This information may include:

• Customer name

• Phone number

• Delivery address

• Order information

We only share information that is reasonably necessary to fulfill and deliver your order.

4. Payment Information

TEEVO may use third-party payment providers to process online payments.

Your payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.

TEEVO does not intentionally store complete debit or credit card details on its own systems.

For Cash on Delivery (COD) orders, we may collect the information necessary to process and deliver your order.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.

• Remember certain preferences.

• Understand how visitors use our website.

• Improve website performance.

• Provide relevant advertising and marketing.

• Measure the effectiveness of our advertising campaigns.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

6. Marketing & Promotional Communications

With your permission, TEEVO may contact you through:

• Email

• SMS

• WhatsApp

• Phone

• Other available communication channels

These communications may include new arrivals, discounts, promotions, special offers, and other TEEVO updates.

You may request to stop receiving promotional communications by contacting us.

7. Sharing Your Information

TEEVO does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers, including:

• Courier and delivery companies

• Payment processors

• Website/e-commerce service providers

• Marketing and advertising service providers

• Customer support/service providers

• Professional or legal advisers where necessary

• Government authorities where required by law

These parties may only receive information that is necessary for the relevant service or legal requirement.

8. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website and process orders.

Shopify may process certain customer and website information according to its own privacy practices and policies.

9. Data Security

TEEVO takes reasonable measures to protect your personal information against:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Unauthorized disclosure

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Complete your orders.

• Provide customer support.

• Maintain business and transaction records.

• Handle returns, refunds, and disputes.

• Meet legal, tax, accounting, or regulatory requirements.

• Protect our legal rights and prevent fraud.

When information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

11. Children's Privacy

TEEVO's website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other services.

TEEVO is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

13. Your Privacy Choices

Depending on applicable law, you may contact us to:

• Ask about the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where legally applicable.

• Request information about how your data is used.

• Opt out of promotional communications.

Some information may need to be retained where required for legal, accounting, security, or business purposes.

14. Changes to This Privacy Policy

TEEVO may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand: 𝙏𝙀𝙀𝙑𝙊
Email: teevoo.pk@gmail.com
WhatsApp: +92 336-7875405
Phone: +92 336-7875405

Please include your name, order number (if applicable), and details of your request so that we can assist you efficiently.

TEEVO — Men's Fashion & Accessories