Frequently Asked Questions

1. How can I place an order on Teevo?

Choose your favorite product, select the required size and quantity, add it to your cart, and proceed to checkout. Enter your delivery details and confirm your order.

2. Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available for eligible orders across Pakistan.

3. How long does delivery take?

Delivery usually takes 3–7 working days, depending on your location and courier service.

4. Can I track my order?

Yes. Once your order has been shipped, you may receive tracking information through your provided contact details.

5. Can I cancel my order?

Order cancellation may be possible before your order is processed or shipped. Contact our support team as soon as possible with your order number.

6. What is Teevo’s return policy?

Teevo accepts eligible return requests within 24 hours of receiving the order. Please check our Return & Refund Policy for complete terms and conditions.

7. Can I exchange an item for another size?

Yes, eligible products may be exchanged according to our exchange policy. The product must meet the required return conditions.

8. What if I receive a damaged or wrong product?

Please contact us within 24 hours of receiving your order and provide your order number along with clear photos/videos of the product and packaging.

9. How do I choose the right size?

Please check the size guide available on the product page before placing your order. If you need help choosing a size, contact our support team.

10. Do you deliver all across Pakistan?

Yes, Teevo aims to deliver orders across Pakistan through reliable courier services.

11. Can I change my delivery address?

If your order has not been shipped, contact us as soon as possible to request an address change. Once shipped, changes may not be possible.

12. What payment methods do you accept?

Available payment methods are shown at checkout and may include Cash on Delivery and other available payment options.

13. How can I contact Teevo?

For questions about your order, products, shipping, returns, or exchanges, contact us through:

Email: teevoo.pk@gmail.com
Phone/WhatsApp: +92 336-7875405

Please include your order number when contacting us for faster assistance.

Teevo — Your Style, Your Way.